Central Valley Towing — COMPASS
Company Work-Phone SMS Enrollment Review
Public A2P campaign evidence · Enrollment version 2026-09-20-employee-mobile
Purpose of this page
COMPASS SMS is an internal company operations service used on company-owned or company-issued work phones. A Super Admin assigns the work-phone SMS number and enables the employee under Settings → SMS Notifications. Messages are operational and non-marketing. Every enrolled number receives STOP/HELP instructions.
Administrator enrollment workflow
SETTINGS
Admin managedSMS Enrollment / Company Phone Authorization
CVT Employee Portal: An employee who has agreed to receive company operational texts can be enrolled using the Mobile Phone field in their employee profile and the SMS toggle in User Management. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to cancel. A changed mobile number requires enrollment again.
How enrollment is recorded
- A Super Admin opens Settings → SMS Notifications.
- The administrator selects an active COMPASS user and enters the company-owned/company-issued work-phone number assigned to that user.
- The administrator enables SMS for the account. The enabled user plus saved SMS number is the COMPASS authorization record.
- COMPASS records the user, number, date and time, enrollment version, administrator action, IP address, and browser information.
- COMPASS sends an enrollment confirmation stating that messages are company operational alerts and explaining HELP and STOP.
- The user may reply STOP at any time; a Super Admin may also disable SMS from Settings.
COMPASS SMS is not used for marketing or promotional messaging. It is limited to internal work-related communications on company work phones.